Privacy Policy

Creatoring ('CREATOROO') is an influencer marketing platform that mediates between advertisers and creators. We use the information as follows.

  • 1. Items of personal information to be collected and methods of collection

    A. Items of personal information to be collected
    First, the company collects the following minimum personal information as essential items for membership (or service) registration, smooth customer consultation, and provision of various services.
    - When registering as a member: name, ID, password, nickname, gender, age group, email address
    - For self-verification: telecommunication company, contact information
    - Creator application: nationality, address, account holder, bank name, account number, personal channel URL
    Second, the following information may be automatically generated or collected in the process of using the service or in the process of service provision.
    - IP address, access log, cookie, date of visit, service use record, bad use record

    Third, the following information may be collected when notifying users and obtaining consent when using additional services and customized services using the Creator ID or when additional personal information that was not collected when registering as a member during the event application process.
    - When collecting personal information due to event application, it is collected only if you agree to additional collection, and the information collected by each event may vary.
    - The information collected will be notified separately for each event.

    Fourth, the following payment information may be collected in the process of using paid services.
    - When paying by credit card: name of the card company, card number, etc.
    - For mobile phone payment: mobile phone number, mobile carrier, payment approval number, etc.
    - For account transfer: bank name, account number, etc.
    - When using a gift certificate: gift certificate number

    B. How to collect personal information
    The company collects personal information in the following ways.
    - Website, service use, written form, fax, mail, telephone, consultation board, e-mail, event application, inquiry
  • 2. Purpose of collection and use of personal information

    1) Member management
    Identification according to membership service use and limited identity verification system, personal identification, prevention of illegal use and unauthorized use of bad members (specified in the terms of use of creation) Confirmation of consent of the legal representative when collecting information, confirmation of the identity of the legal representative later, preservation of records for dispute resolution, complaint handling, etc.
    2) Implementation of contract for service provision and settlement of fees for service provision
    Content matching and provision, provision of specific customized services, delivery of goods or invoices, etc., identity verification
    3) New service development and use in marketing and advertising
    Provision of customized services, provision of services and advertisements according to statistical characteristics, verification of service validity, provision of event and advertisement information and participation opportunities, identification of access frequency, statistics on member service use
    4) Statistical analysis to identify profit expansion and marketing performance improvement
  • 3. Sharing and Provision of Personal Information

    The company uses users' personal information within the scope notified in "2. Purpose of collection and use of personal information" Do not. However, exceptions are made in the following cases.
    - When users consent to disclosure in advance
    - When there is a request from the investigation agency in accordance with the provisions of laws and regulations or in accordance with the procedures and methods stipulated in the laws for the purpose of investigation
  • 4. Retention and use period of personal information

    “Creatoring” handles and retains personal information within the retention period of personal information agreed upon when collecting personal information from the information subject, retention of personal information according to the period of use or laws and regulations, and the period of use. Specific personal information processing and retention periods are as follows.

    A. Reasons for information retention according to company internal policy
    information we keepreason for preservationretention period
    record of illegal usePrevention of illegal use by company internal policy1 year
    information we keep
    record of illegal use
    reason for preservation
    Prevention of illegal use by company internal policy
    retention period
    1 year
    B. Reasons for information retention according to related laws
    information we keepreason for preservationretention period
    Records on payment and supply of goodsAct on Consumer Protection in Electronic Commerce Transactions, etc.5 years
    Records on contract or subscription withdrawalAct on Consumer Protection in Electronic Commerce Transactions, etc.5 years
    Records on consumer complaints or dispute resolutionAct on Consumer Protection in Electronic Commerce Transactions, etc.5 years
    Records of identity verificationAct on Promotion of Information and Communications Network Utilization and Information Protection6 months
    Records of website visitsCommunication Secret Protection Act3 months
    information we keep
    Records on payment and supply of goods
    reason for preservation
    Act on Consumer Protection in Electronic Commerce Transactions, etc.
    retention period
    5 years
    information we keep
    Records on contract or subscription withdrawal
    reason for preservation
    Act on Consumer Protection in Electronic Commerce Transactions, etc.
    retention period
    5 years
    information we keep
    Records on consumer complaints or dispute resolution
    reason for preservation
    Act on Consumer Protection in Electronic Commerce Transactions, etc.
    retention period
    3 years
    information we keep
    Records of identity verification
    reason for preservation
    Act on Promotion of Information and Communications Network Utilization and Information Protection
    retention period
    6 months
    information we keep
    Records of website visits
    reason for preservation
    Communication Secret Protection Act
    retention period
    3 months
  • 5. Personal information destruction procedure and method

    In principle, users' personal information is destroyed without delay when the purpose of collection and use of personal information is achieved.

    A. destruction procedure
    - The information entered by the user for membership registration, etc. is transferred to a separate DB after the purpose is achieved (separate filing cabinet in the case of paper) and in accordance with internal policies and information protection reasons according to other relevant laws (refer to retention and use period) It is destroyed after being stored for a certain period of time.
    - Personal information transferred to a separate DB will not be used for any other purpose other than being retained, unless it is required by law.

    B. Destruction method
    - Personal information printed on paper is shredded with a shredder or destroyed through incineration.
    - Personal information stored in the form of electronic files will be deleted using a technical method that cannot reproduce the record.
  • 6. Rights and obligations of information subjects and how to exercise them, users can exercise the following rights as personal information subjects.

    The information subject can exercise the following privacy-related rights at any time for “Creatoring”.
    ① Request to read personal information
    ② Request for correction if there is an error, etc.
    ③ Request for deletion
    ④ Request to stop processing
  • 7. Rights of users and their legal representatives and how to exercise them

    - Users and their legal representatives can inquire or modify the registered personal information of themselves or children under the age of 14 at any time. You can request it. However, in such a case, it may be difficult to use some or all of the service.
    - Click 'Change Personal Information' (or 'Edit Member Information', etc.) to view or correct personal information of users or children under 14 years of age, and click "Withdraw Membership" to cancel membership (withdraw consent) You can directly view, correct, or withdraw after going through the .
    - Or, if you contact the person in charge of personal information management in writing, by phone or e-mail, we will take action without delay.
    - If a user requests correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
    - The company handles personal information that has been canceled or deleted at the request of users or their legal representatives as specified in "4. Period of Retention and Use of Personal Information" and is not allowed to be viewed or used for any other purpose.
  • 8. Matters concerning the installation/operation and rejection of automatic personal information collection devices


    A. What are cookies?
    - The company uses 'cookies' to store and retrieve user information from time to time to provide personalized and customized services.
    - Cookies are very small text files that the server used to operate the website sends to the user's browser and are stored on the hard disk of the user's computer. Then, when the user visits the website, the website server reads the contents of the cookie stored on the user's hard disk and is used to maintain the user's environment settings and provide customized services.
    - Cookies do not automatically/actively collect personally identifiable information, and users can refuse to store or delete these cookies at any time.

    B. Purpose of the company's use of cookies
    It is used to provide optimized and customized information, including advertisements, to users by identifying the types of visits and use of each service of Creators and personal broadcasting services visited by users, popular search terms, secure access, editing, and user size.

    C. Installation/operation and rejection of cookies
    - Users have the option to install cookies. Therefore, the user can allow all cookies by setting options in the web browser, check each time a cookie is saved, or refuse to save all cookies.
    - However, if you refuse to store cookies, it may be difficult to use some creator services that require login.
    - How to specify whether to allow cookie installation (for Internet Explorer) is as follows.
    ① Select [Internet Options] from the [Tools] menu.
    ② Click [Personal Information Tab].
    ③ You can set [Level of Personal Information Handling].
  • 9. Technical/administrative protection measures for personal information


    In handling users' personal information, the company is taking the following technical/administrative measures to ensure safety so that personal information is not lost, stolen, leaked, altered or damaged.

    A. password encryption
    The password of the creator member ID (ID) is encrypted, stored and managed, so only the user knows, and only the person who knows the password can check and change personal information.

    B. Countermeasures against hacking, etc.
    Creators is doing its best to prevent leakage or damage to members' personal information by hacking or computer viruses. Data is frequently backed up in preparation for damage to personal information, and the latest vaccine program is used to prevent leakage or damage to users' personal information or data, and to ensure safe transmission of personal information over the network through encrypted communication, etc. are doing In addition, an intrusion prevention system is used to control unauthorized access from the outside, and we are trying to equip all possible technical devices to secure other systemic security.

    C. Minimization and training of handling staff
    The company's personal information handling staff is limited to the person in charge, and a separate password is assigned for this purpose, which is updated regularly, and compliance with the Creator's Privacy Policy is always emphasized through frequent training for the person in charge.

    D. Operation of a private information protection organization
    In addition, through an in-house personal information protection organization, etc., we check the implementation of the creator's personal information handling policy and the compliance of the person in charge, and if a problem is found, we make an effort to correct it immediately.

    However, the company is not responsible for any problems caused by the leakage of personal information such as ID, password, and resident registration number due to the user's negligence or problems on the Internet.
  • 10. Contact information of the person in charge of personal information management and the person in charge


    You can report any complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will promptly and sufficiently respond to users' reports.

    Person in charge of personal information/juvenile protection management
    Name/Position: Director Gwang-Hoon Koh
    Affiliation: Strategic Operation Team
    E-mail: creatoroo@creatoroo.com

    If you need to report or consult on other personal information infringement, please contact the following organizations.
    - Personal Information Infringement Report Center (www.118.or.kr / 118)
    - Information Protection Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4)
    - Advanced Crime Investigation Division, Supreme Prosecutors' Office (www.spo.go.kr / 02-3480-2000)
    - National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr / 02-392-0330)
  • 11. Other

    We inform you that this "Creatoring Privacy Policy" does not apply to the collection of personal information by websites linked to "Creating". You can also check the "Creating Mobile Personal Information Protection Policy" for details on the protection of personal information in the creating mobile service.
  • 12. Duty of Notice


    If there are additions, deletions, or modifications to the current privacy policy, we will notify you through the 'Notices' on the website at least 7 days prior to the revision. However, if there is a significant change in user rights, such as collection and use of personal information or provision to a third party, it will be notified at least 30 days in advance.
    - Announcement date: November 01, 2020
    - Effective date: November 01, 2020